Your first AI business assistant

45 seconds · narration and speech captions · fictional or illustrative examples.

Narration transcript

Welcome to AI on Toast. Let’s start with one useful job: drafting a customer reply.

Open a fresh chat in the AI tool you already use. You don’t need to build a custom assistant for this exercise.

Tell it what your business does, who you help and how you handle quotes. Leave prices and diary slots unconfirmed if you don’t know them.

Ask for friendly UK English, using only those facts. Tell it to flag gaps, rather than invent a price or promise.

Try a fictional enquiry. Does the reply ask for the details you need? Check the facts, promises, privacy and tone.

Save your business brief so you can use it again. Then try one reply of your own. The full prompt and checklist are in Day One.

Video outline

Your first useful bite: Give AI a clear business brief.

Start with one job you do regularly.

Today: draft a customer reply.

Fictional practice example

1 / Start a fresh chat: Use the tools you already have.

Open an ordinary ChatGPT conversation.

You do not need a custom assistant or connected inbox for this exercise.

Access and usage limits can vary

2 / Supply the facts: Tell it what your business does.

Fictional business: Moss & Co Gardens
Area: Manchester and Stockport
Services: garden tidies and maintenance
Quote: review the job first
Prices and diary slots: unconfirmed

Use fictional or anonymised information

3 / Set the boundaries: Ask for a draft you can check.

“Write in friendly UK English. Use only these facts. Flag anything missing. Do not invent prices, availability or promises. Do not send messages or make bookings.”

The full copyable prompt is in Day 1

4 / Check the reply: Keep the decision with you.

Enquiry: “Can you tidy my garden this Saturday?”

Ask for the postcode and job details.
Keep the price and slot unconfirmed.
Check facts, promises, privacy and tone.

Illustrative teaching outline

Your next small task: Save a brief. Try one reply.

Create your business brief.
Draft a fictional customer reply.
Check it, then save your method.

Free lesson:
www.aiontoast.com/academy/day-1

AI on Toast · Bite-sized AI. Big business ideas.